Recalled Items

Product number: 1163609

Order: 498512,433537,498564,433538,482859

Defect: The limit of lead is too high in the bracelet and violates the REACH Regulation.

Hazard: Lead is a substance that poses risks to people’s health and the environment. Levels of exposure can cause damage to people and wildlife.

What to do? Immediately stop using the product and return it to nearest H&M store for full refund or contact hm.com. No receipt is needed.

There have been no reports of incidents or injuries.

The bracelet has been sold in our stores at the Men’s department and at hm.com from 2022-12-28 to 2023-07-11.

Product number: 1173315
Season: 8-2023
Prices: 24.99 AUD, 24.99 NZD
Orders: 534005,571232,588900,588901,596879,629417

Defect: The product is missing the mandatory “Fire warning label” for sizes 00-2, therefore H&M are failing to comply with the Nightwear Standard AS/NZS 1249:2014.

Hazard:

What to do? Immediately stop using the product in sizes 00-2 and return it to nearest H&M store for full refund or contact Customer service at hm.com.
Email AU: customerservice.au@hm.com Email NZ: info.nz@hm.com
AU Customer Hotline: 1300-401 300
The product number and order number can be found in the care label. No receipt is required.

There have been no reports of incidents or injuries.

The product has been sold in our stores in New Zealand at the Children department. In Australia the product has been sold in our stores at the Children department and at hm.com from 26^th of February 2024 until 2024-06-14. Only store orders are affected.