Transportation restrictions - Hazmat
About hazardous materials
We are really pleased to offer you a great range of fashion with a wide selection of cosmetics. However, some of our cosmetics contain flammable substances and are considered hazardous materials and therefore have delivery restrictions. At the same time, all our beauty products are tested to ensure that they are safe to use. It’s only if you wish to return products containing flammable substances you need to be aware that there are special return requirements.
Although fashion is meant to be available for everyone, some of our cosmetics classified as hazardous materials can’t be delivered to all locations due to transportation restrictions.
Right now we cannot deliver to Alaska, Hawaii, Puerto Rico and Guam, as well as APO, FPO, DPO, and PO boxes.
We do not accept returns for cosmetics. However, if you’ve received the wrong product or a defective product, please get in touch with us Toll-Free at 855-HNM-SHOP (855-466-7467).
This label is used to inform the carrier that the package contains flammable substances and has special transportation requirements.
Please note, if you are making a return WITHOUT any dangerous goods, you must remove the LQ Dangerous goods label from the box.