Legal & Privacy
We take responsibility for all the personal data (such as your name, address, email address, phone number, date of birth, etc.) that you provide us with, that we obtain when you subscribe to our newsletter or when you create a personal profile at hm.com.
The Swedish parent company, H & M Hennes & Mauritz AB (hereinafter referred to as “H&M”), is responsible for your personal data under the Swedish Data Protection Act (1998:204) and EU Directive 95/46/EC. The local country organisation is the personal data processor on behalf of the parent company. Your personal details are maintained in Sweden and processed within the H&M group, in a few cases outside the EEA area.
How do we use your personal data?
We use the information that we collect to fulfil our commitments to you and to provide you with the service that you expect. This includes sending you information and offers for marketing purposes. In order to provide you with relevant offers and information, we may analyse your personal data. We will only keep your data for as long as necessary to carry out our services to you or for as long as we are required by law. After this your personal data will be deleted.
What are your rights?
You have the right to request information about the personal data we hold on you. If your data is incorrect, incomplete or irrelevant, you can ask to have the information corrected or removed.
Who has access to the data?
We never pass on, sell or swap your data to third parties for marketing purposes outside the H&M Group. Data that is forwarded to third parties is only used to meet H&M’s commitments to you.
We take responsibility for all the personal data that we receive during recruitment or in competitions. These details are processed within the country organisation where you submit your application, while the data is stored in the Netherlands. Your country organisation is also the party responsible for your personal data under the data protection act of that specific jurisdiction. If you have any questions regarding your application and your personal details, please find the contact information for your country’s H&M organisation under “Contact Us”.
If you submit an application to us, you allow us to process your personal data as part of our recruitment process. We only keep your details with your consent. It is H&M’s policy not to ask job applicants for sensitive information online. Do not therefore give us any sensitive information (e.g. race, ethnicity, political views, religion or membership of a trade union). We will try to respond to your job application as quickly as possible.
There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session.
We use permanent cookies to store your choice of start page and to store your details if you select "Remember me" when you log in.
We use session cookies when you use the product filtration function and to check if you are logged in. You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device.
Please note that if you choose to disable cookies, you will not be able to take advantage of all our features.
We use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics and Core Metrics. The cookies used are both permanent and temporary cookies (session cookies). The permanent cookies are stored on your computer or mobile device for no longer than 24 months.
Hm.com and the H&M app may include links to other websites which do not fall under our supervision. We cannot accept any responsibility for the protection of privacy or the content of these websites, but we offer these links to make it easier for our visitors to find more information about specific subjects.
The content of this website is copyright-protected and is the property of H & M Hennes & Mauritz AB.
Controller of personal data
H & M Hennes & Mauritz AB
Mäster Samuelsgatan 46
106 38 Stockholm
Telephone: +46 (0)8 796 55 00
Fax: +46 (0)8 24 80 78
Companies register: Bolagsverket/Swedish Companies Registration Office
Company registration number: 556042-7220
Authorised representative: Karl-Johan Persson
VAT registration number: VAT NO. SE556042722001