Payments & Returns

Payments & Returns

 

RETURNS WITH ORIGINAL RECEIPTS

H&M are happy to exchange or refund products that were bought in ISRAEL (products from different markets will not be accepted). Any unwashed, unworn products with price tag attached can be refunded , within 2 days of purchase date (following Israeli consumer law).
Purchases made with credit cards will be refunded to the original card. Purchases are refunded with the original form of payment.
Any unwashed, unworn products with price tag attached can be returned within 30 days of purchase date for a full merchandise credit.
Merchandise purchased in special deals / seasonal SALES can be exchanged for a merchandise credit within 5 days of purchase date.
Merchandise credit receipts are not considered original receipts.

From hygiene reasons we are unable to refund or exchange pierced earrings, underwear, swimsuits and cosmetic products.

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