Your Privacy Policy

Hennes & Mauritz works to ensure your privacy is protected when using our services. We therefore have a policy setting out how your personal data will be processed and protected. Any changes we have made to this data policy can be found by visiting our website.

Personal details

We take responsibility for all the personal data – such as your name, address, e-mail address and date of birth – that you provide us with or that we obtain through purchases, when you order catalogs, subscribe to our newsletter or when you create a personal account on hm.com.

These details are kept within the Hennes & Mauritz Group with the mother company - H & M Hennes & Mauritz AB - acting as the party responsible for your personal data under the Swedish Data Protection Act and its subsidiaries acting as personal data assistants/processors on behalf of the mother company. H & M Hennes & Mauritz AB maintains and processes your personal data in Sweden and in accordance with this Act.

We also take responsibility for all the personal data that we find out on recruitment or in competitions. These details are processed within the country organization where you have directed your application while the data is stored in The Netherlands. Your country organization is also the party responsible for your personal data under the Data Protection Act of that specific jurisdiction. If you have any questions regarding your application and your personal details, please find contact information for your country H&M organization at www.hm.com under “contacts.”

H & M Hennes & Mauritz AB will not pass on your personal details to third parties.

Why do we take your details and what are they used for?

We use the information that we collect to fulfill our commitments to you and to provide you with the service that you expect. This includes sending you information and offers for marketing purposes. In registering your interest/making an application you consent to our processing your personal details in a recruitment process. We will only store your details subsequently with your consent.

It is H&M policy not to request sensitive information from applicants via our website. Therefore do not submit sensitive information (e.g. racial/ethnic origin, political views, religious/philosophical convictions, membership of trade unions, health, sex life) when you register your interest or send your application to us.

We always try to respond to applications as quickly as possible.

Terms of use

Cookies

A cookie is a small text file that is saved to your computer or mobile device and retrieved from it during subsequent visits. H&M uses cookies to enhance and simplify your visit. We do not use cookies to store personal information, or to disclose information to third parties.

There are two types of cookies, permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for a time period no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session.

We use permanent cookies to store your choice of start page and to store your details if you select "Remember me" when you log in.
We use session cookies when you use the product filter function and to check whether you are logged in.

You can easily erase cookies from your computer or mobile device using your browser. For instructions on how to handle and delete cookies please look under "Help" in your browser. You can choose to disable cookies, or to receive a notification each time a new cookie is sent to your computer or mobile device.

Please note that if you choose to disable cookies, you will not be able to take advantage of all features.

Third-party cookies

We use third-party cookies to collect statistics in aggregate form in analysis tools such as Google Analytics and Core metrics. The cookies used are both permanent and temporary cookies (session cookies). The permanent cookies are stored on your computer or mobile device for no longer than 6 months.

Links

hm.com may contain links to other websites beyond our control. We cannot be held liable for breaches of integrity or content on these websites - we simply provide the links to make it easier for people visiting our site to find more information within specific areas.

Colors

We cannot guarantee that the colors shown on the website exactly reproduce the colors of the actual garments. This partly depends on the color reproduction on your computer.

H & M Hennes & Mauritz AB
Mäster Samuelsgatan 46
106 38 Stockholm
Sweden

Telephone: +46 (0)8 796 55 00
Fax: +46 (0)8 24 80 78
E-mail: info@hm.com

Companies register: Bolagsverket/Swedish Companies Registration Office
Company registration number: 556042-7220
Authorized representative: Karl-Johan Persson
VAT registration number: VAT NO. SE556042722001

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