Customer Service
-
Shopping at H&M
Welcome to H&M and hm.com!
Take your front row seat and let H&M’s world of fashion inspire you!
At H&M, we have thousands of new arrivals everyday. Browse the latest styles to find the looks you love, or let out your inner stylist to create your own looks in the interactive Dressing Room. Share your looks and ideas with friends or publish to your blog.Discover the latest updates from all over the world on H&M Life, Fashion Video or through our iPhone app. You choose how you want to keep in touch.
-
FAQ
-
Garment Care
Wash them right – for the sake of the environment and your clothes!
Thinking about how you wash your clothes will help to lessen your environmental impact and conserve natural resources – and your clothes will also last longer.

-
Sign up for Fashion News
Sign up now for the H&M newsletter and receive the latest fashion news, special promotions and offers and be the first to know what's happening at H&M. You can, of course, always choose to unsubscribe if you change your mind.
-
My H&M
Get the full experience at hm.com. Register today and explore our Dressing Room where you’re the stylist. Create, save and share your looks. It’s full-on fashion!
-
Returns
Unwashed, unworn or defective merchandise may be returned within 30 days of purchase date for a full return.
Refunds will be issued in the original form of payment unless a merchandise credit is requested. Merchandise credit receipts are not considered original receipts. Merchandise returned after 30 days will be refunded at the current selling price, in the form of a merchandise credit.



