Contact Us

Fashion never sleeps.
We now offer 24/7 customer service.


Currently we are facing unexpected delays. We are doing our best to get back on track! Please bear with us whilst we are running late....thanks for your patience! In the meantime we recommend you to only contact us by phone for urgent matters and in other cases send us an email. We will come back to you, we promise!
Please be aware that our deliveries take some extra days due to high demand.

12-24-2016: 12:00 AM - 8:00 PM
12-25-2016: CLOSED
12-26-2016: Regular Saturday hours
12-31-2016: 12:00 AM - 8:00 PM
1-1-2017: 10:00 AM - 12:00 AM

Contact Form

Your local Customer Service team is always ready to help! Whether you've questions about our products, offers, returns and exchanges - please don't hesitate to give us a call, or send an email. For an easy and quick way to find what you're looking for, take a look at our FAQs.

Please note that you can't apply for a job through this contact form.

Please note the telephone number shown beneath the store’s address in the store locator is for H&M Customer Service.

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