Customer Service
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Shopping at H&M
Welcome to H&M and hm.com!
Take your front row seat and let H&M’s world of fashion inspire you!
Of course, we’re delighted whenever you pop into an H&M store. You can then take a look around and see all the new items that appear on the rails every day and find lots of fashion ideas to inspire you.
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FAQ
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Garment Care
Wash them right – for the sake of the environment and your clothes! Thinking about how you wash your clothes will help to lessen your environmental impact and conserve natural resources – and your clothes will also last longer.
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Store Locator
Looking for an H&M in your area? Find your local store here.
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My H&M
Create a user profile at My H&M and get all the latest H&M news and find out what’s new on the site! We’re happy to have you with us!
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Payments & Returns
H&M are happy to exchange or refund any unsuitable garments within 28 days provided they are in a resalable condition and a valid receipt is presented. We regret that for reasons of hygiene we are unable to refund or exchange pierced earrings and cosmetic products.
We accept the following credit cards: Mastercard, Electron, Switch, VISA, Delta, SOLO.
Size Guide
| LADIES' SIZES | MEN'S SIZES | KIDS' SIZES |
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Click on the pictures to read more about sizes and measurements. |
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