Payments & Returns

Payments & Returns

 

RETURNS WITH ORIGINAL RECEIPTS

H&M are happy to exchange or refund any unwashed, unworn with price tag attached merchandise within 2 days of purchase date (following Israel consumer law).
Purchases made with credit cards will be refunded to the original card. Purchases are refunded with the original form of payment.
Unwashed, unworn with price tag attached merchandise, may be returned within 30 days of purchase date for a full merchandise credit.
Merchandise purchased in activity / SALE can be exchanged for a merchandise credit within 14 days of purchase date.
Merchandise credit receipts are not considered original receipts.

We regret that for reasons of hygiene we are unable to refund or exchange pierced earrings, underwear, swimsuits and cosmetic products.

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