Legal & Privacy

Hennes & Mauritz works to ensure your privacy is protected when using our services. We therefore have a policy setting out how your personal data will be processed and protected. Any changes we have made to this data policy can be found by visiting our website.

Personal details

We take responsibility for all the personal data – such as your name, address, email address and date of birth – that you provide us with or that we obtain through purchases, when you order catalogues, subscribe to our newsletter or when you create a personal profile on hm.com.

These details are kept within the Hennes & Mauritz Group with the mother company - H & M Hennes & Mauritz AB - acting as the party responsible for your personal data under the Swedish Data Protection Act and its subsidiaries acting as personal data assistants/processors on behalf of the mother company. H & M Hennes & Mauritz AB maintains and processes your personal data in Sweden and in accordance with this Act.

We also take responsibility for all the personal data that we find out on recruitment or in competitions. These details are processed within the country organization where you have directed your application while the data is stored in The Netherlands. Your country organization is also the party responsible for your personal data under the Data Protection Act of that specific jurisdiction. If you have any questions regarding your application and your personal details, please find contact information for your country H&M organization at www.hm.com under “contacts”.

H & M Hennes & Mauritz AB will not pass on your personal details to third parties.

Why do we take your details and what are they used for?

We use the information that we collect to fulfill our commitments to you and to provide you with the service that you expect. This includes sending you information and offers for marketing purposes. In registering your interest/making an application you consent to our processing your personal details in a recruitment process. We will only store your details subsequently with your consent.

It is H&M policy not to request sensitive information from applicants via our website. Therefore do not submit sensitive information (e.g. racial/ethnic origin, political views, religious/philosophical convictions, membership of trade unions, health, sex life) when you register your interest or send your application to us.

We always try to respond to applications as quickly as possible.

Terms of use

Cookies

A cookie is a small text file sent from a website and stored locally on the visitor's hard drive.

In your browser you can select a setting that gives you a message before a website sends a cookie to your computer. You can then choose yourself whether to accept or block the cookie. You can also choose to block all cookies. Since different browsers work in different ways, look in your Help menu to find the setting on your browser.

If you choose to block all cookies you can still visit our website, but you will then have to select your country each time you come back.

One reason why we have chosen to use cookies is to store information concerning the country selection you make the first time you visit hm.com. In this way, you avoid having to select a country each time you visit us. The cookie also lets us know whether you have visited our website before and if so, which pages you have looked at. We never use cookies to store personal information about you. We use them only in order to make your visit easier and to keep track of the number of visitors to our website.

Links

hm.com may contain links to other websites beyond our control. We cannot be held liable for breaches of integrity or content on these websites - we simply provide the links to make it easier for people visiting our site to find more information within specific areas.

Colours

We cannot guarantee that the colours shown on the website exactly reproduce the colours of the actual garments. This partly depends on the colour reproduction on your computer.

Contact

H & M Hennes & Mauritz AB
Mäster Samuelsgatan 46
106 38 Stockholm
Sweden

Telephone: +46 (0)8 796 55 00
Fax: +46 (0)8 24 80 78
E-mail: info@hm.com

Companies register: Bolagsverket/Swedish Companies Registration Office
Company registration number: 556042-7220
Authorised representative: Karl-Johan Persson
VAT registration number: VAT NO. SE556042722001