Customer Service
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Shopping at H&M
Welcome to H&M and hm.com!
Take your front row seat and let H&M’s world of fashion inspire you! At H&M, we always have thousands of items, with constantly new arrivals, in store for you. Browse the latest styles to find the looks you love, or let out your inner stylist to create your own looks in the interactive Dressing Room. Share your looks and ideas with friends or publish to your blog.
Discover the latest updates from all over the world on H&M Life, Fashion Video or through our iPhone app.You choose how you want to keep in touch.
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FAQ
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Garment Care
Wash them right – for the sake of the environment and your clothes!
Thinking about how you wash your clothes will help to lessen your environmental impact and conserve natural resources – and your clothes will also last longer.
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Store Locator
Looking for an H&M in your area? Find your local store here.
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My H&M
Get the full experience at hm.com. Register today and explore our Dressing Room where you’re the stylist. Create, save and share your looks. It’s full-on fashion!
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Payments & Returns
H&M are happy to exchange or refund any unsuitable garments within 28 days Provided they are in a resalable condition and a valid receipt is presented. We regret that for reasons of hygiene we are unable to refund or exchange pierced earrings and cosmetic products.
We accept the following credit cards: Mastercard, Electron, Switch, VISA, Delta, SOLO.
Size Guide
| LADIES' SIZES | MEN'S SIZES | KIDS' SIZES |
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Click on the pictures to read more about sizes and measurements. |
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