Customer Service
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Shopping at H&M
Welcome to H&M and hm.com!
Take your front row seat and let H&M’s world of fashion inspire you! At H&M, we always have thousands of items, with constantly new arrivals, in store for you. Browse the latest styles to find the looks you love, or let out your inner stylist to create your own looks in the interactive Dressing Room. Share your looks and ideas with friends or publish to your blog.
Discover the latest updates from all over the world on H&M Life, Fashion Video or through our iPhone app.You choose how you want to keep in touch.
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FAQ
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Garment Care
Wash them right – for the sake of the environment and your clothes!
Thinking about how you wash your clothes will help to lessen your environmental impact and conserve natural resources – and your clothes will also last longer.
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Store Locator
Find your nearest H&M store here.
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My H&M
Your shopping experience is smart and simple with My H&M. Here you can view your order history, pending orders and track packages. You can also edit your personal details or change payment options. It’s shopping made easy!
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Payments & Returns
Exchanging or returning your H&M product is easy. You always have 28 days to decide if the item is right for you. Full refund and cancellation is available within this period as long as you have your receipt, the labels are attached and the garment is unworn. We want you to be happy with your purchase, so contact Customer Service if you have any questions regarding the items before placing your order.
Size Guide
| LADIES' SIZES | MEN'S SIZES | KIDS' SIZES |
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Click on the pictures to read more about sizes and measurements. |
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