Customer Service
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Shopping at H&M
Take your front row seat and let H&M’s world of fashion inspire you!
At H&M, we always have thousands of items, with constantly new arrivals, in store for you. Browse the latest styles to find the looks you love, or let out your inner stylist to create your own looks in the interactive Dressing Room. Share your looks and ideas with friends or publish to your blog.
Discover the latest updates from all over the world on H&M Life, Fashion Video or through our iPhone app. You choose how you want to keep in touch.
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FAQ
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Gift Cards
Give the gift of fashion!
Treat a fashionista friend or add it to your own wish list. Our Gift Cards can be loaded with any amount between £1 and £250. The Gift Cards can be used in all our stores nationwide (not online).
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Sign up for Fashion News
This is where you sign up for fashion. With H&M Fashion News you'll get all the latest H&M news, exclusive offers and a glimpse of our new collections before they hit the stores. Register your e-mail address below and you will get 25% off any item in our online shop. You can of course unsubscribe at any time.
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My H&M
Your shopping experience is smart and simple with My H&M. Here you can view your order history, pending orders and track packages. You can also edit your personal details or change payment options. It’s shopping made easy!
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Returns
You always have 28 days to decide if the item is right for you. Full refund and cancellation is available within this period as long as you have your receipt, the labels are attached and the garment is unworn. We want you to be happy with your purchase, so contact Customer Service if you have any questions regarding the items before placing your order.
Size Guide
| LADIES' SIZES | MEN'S SIZES | KIDS' SIZES |
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Click on the pictures to read more about sizes and measurements. |
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