Customer Service
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Shopping at H&M
Welcome to H&M and hm.com!
Take your front row seat and let H&M’s world of fashion inspire you! At H&M, we always have thousands of items, with constantly new arrivals, in store for you. Browse the latest styles to find the looks you love, or let out your inner stylist to create your own looks in the interactive Dressing Room. Share your looks and ideas with friends or publish to your blog.
Discover the latest updates from all over the world on H&M Life, Fashion Video or through our iPhone app.You choose how you want to keep in touch.
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FAQ
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Garment Care
Wash them right – for the sake of the environment and your clothes!
Thinking about how you wash your clothes will help to lessen your environmental impact and conserve natural resources – and your clothes will also last longer.
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Sign up for Fashion News
This is where you sign up for fashion. With H&M Fashion News you'll get all the latest H&M news, exclusive offers and a glimpse of our new collections before they hit the stores. You can of course unsubscribe at any time.
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My H&M
Your shopping experience is smart and simple with My H&M. Here you can view your order history, pending orders and track packages. You can also edit your personal details or change payment options. It’s shopping made easy!
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Returns
Unwashed, unworn or defective merchandise may be returned within 30 days of purchase date for a full return.
Refunds will be issued in the original form of payment unless a merchandise credit is requested. Merchandise credit receipts are not considered original receipts. Merchandise returned after 30 days will be refunded at the current selling price, in the form of a merchandise credit.
Size Guide
| LADIES' SIZES | MEN'S SIZES | KIDS' SIZES |
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Click on the pictures to read more about sizes and measurements. | ||
